Modern Specialties - FAQ Page
Modern Specialties, quality knives and blades since 1930 661 West Lake Street
Chicago, IL 60661
(800) 648-5801
(312) 648-5800
FAX (312) 648-1333

email us!
A veteran owned small business and USA manufacturer.

Order online or call

 Toll Free 1-800-648-5801 International +1-312-648-5800

HOMEPRODUCTSORDER ONLINECONTACTSAFETYSOCIAL / BLOGVIDEOSABOUT USLINKSFAQ

Join Our Mailing List

For email newsletters you can trust. 

Tell a friend:

FAQs:

1) What shipment options are available?

We ship via UPS mostly, also US Postal Service and FedEx on request.  Collect shipments are avalable if you have a UPS or FedEx account.  Please call 1-800-648-5801 if you have a specific shipment method that you prefer.

 UPS    USPS

2) How soon will my order ship?

Most orders ship within three business days.  If you need faster delivery, please call 1-800-648-5801

3) What happens if there is a problem with my order.

Please call us at 1-800-648-5801 soon as possible.  We will take care of any problem that you have, to the best of our ability.

4) My product is defective.  What can I do?

Please call us at 1-800-648-5801 and we will work out the details.  Our knives and cutters have a lifetime guarentee.  The blades wear out so you need to buy new ones.  Blade wear is not considered a defect.

5) How do I use my product?

Please call us at 1-800-648-5801 and we will help you.  You can also visit our product, video and safety pages for more information.

(Copyright 2015, Modern Specialties Company) WARNING: No images or text contained in this web page may be reproduced by any means whatsoever or used for any purpose except viewing within the Modern Specialties Company home page without prior permission of the owners.