Modern Specialties - FAQ Page
Modern Specialties, quality knives and blades since 1930 661 West Lake Street
Chicago, IL 60661
(800) 648-5801
(312) 648-5800
FAX (312) 648-1333

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A veteran owned small business and USA manufacturer.

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 Toll Free 1-800-648-5801 International +1-312-648-5800


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1) What shipment options are available?

We ship via UPS mostly, also US Postal Service and FedEx on request.  Collect shipments are avalable if you have a UPS or FedEx account.  Please call 1-800-648-5801 if you have a specific shipment method that you prefer.


2) How soon will my order ship?

Most orders ship within three business days.  If you need faster delivery, please call 1-800-648-5801

3) What happens if there is a problem with my order.

Please call us at 1-800-648-5801 soon as possible.  We will take care of any problem that you have, to the best of our ability.

4) My product is defective.  What can I do?

Please call us at 1-800-648-5801 and we will work out the details.  Our knives and cutters have a lifetime guarentee.  The blades wear out so you need to buy new ones.  Blade wear is not considered a defect.

5) How do I use my product?

Please call us at 1-800-648-5801 and we will help you.  You can also visit our product, video and safety pages for more information.

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